phone app

FusoFirst: Mitsubishi Fuso’s Mobile Web App and Roadside Assistance Program

THE FUSOFIRST PROGRAM
Mitsubishi Fuso Truck of America free FusoFirst program is dedicated to provide full-service customer support, helping to maintain the dependability of it’s FUSO FE and FG Series trucks.

Available in the U.S. and Canada, it covers any new or existing FUSO vehicle within its 3-year/unlimited miles bumper-to-bumper warranty period.

Contact us for more information about the program.
THE PROGRAM INCLUDES:
24/7 ROADSIDE ASSISTANCE
Towing
Tire service
Jump starting
Lock-out service
Fuel/DEF replenishment

WEB-FRIENDLY MOBILE APP
Dealer locator
Vehicle troubleshooting
Vehicle technical data
Driver assistance videos
Link to roadside assistance

ONGOING OPERATOR TRAINING/EDUCATION

NATIONWIDE PARTS & SERVICE ACCESS

ONGOING DEALERSHIP TECHNICIAN TRAINING
Contact us today to find out more

By |August 9th, 2017|Bentley News & Events, Commercial Trucking Industry, Mitsubishi Fuso Trucks, Truck Service|Comments Off on FusoFirst: Mitsubishi Fuso’s Mobile Web App and Roadside Assistance Program

Mitsubishi Fuso Launches FusoFirst Support Program

Mitsubishi Fuso Truck of America has launched its FusoFirst product support program, aimed at providing full-service customer support for owners and operators of Mitsubishi Fuso medium-duty trucks.

The program encompasses many aspects, including 24/7 Roadside Assistance, a dedicated website and mobile app, ongoing operator training, availability to nationwide Fuso Service and Parts Dealerships, and ongoing training of dealership technicians.

The Roadside Assistance program provides 24/7 towing, tire service, jump-starting, lockout service and fuel/DEF fluid replenishment, all available free of charge within the United States and Canada, for any Fuso Canter FE or FG Series work truck still within its three-year/unlimited-mileage, bumper-to-bumper warranty period.

In addition to roadside assistance, the FusoFirst program includes a mobile-friendly troubleshooting web app drivers can access via their smartphone or tablet anywhere they have Internet access. Content includes a dealer locator, a link to the Roadside Assistance number, a vehicle support wizard that will walk the driver step-by-step through a number of symptom-specific troubleshooting scenarios, as well as driver assistance videos and downloadable vehicle technical information.

“We recognize that driver education and continually improving customer service are keys to a strong future,” says Jecka Glasman, MFTA’s president and CEO. “Our new FusoFirst program is designed to signnal our commitment to our customers in a tangible way.”

Each current Fuso truck owner will receive a special FusoFirst kickoff kit that provides detailed information about the program. Kits are being mailed to current owners with trucks still under warranty. New truck owners will receive the welcome kit at the time of delivery.

By |November 22nd, 2015|Bentley News & Events, Commercial Trucking Industry, Mitsubishi Fuso Trucks, Press Releases|Comments Off on Mitsubishi Fuso Launches FusoFirst Support Program