Press Releases

News Alert: FusoFirst: Successful Launch of Web App and Road Side Assistance Program

Mitsubishi Fuso’s mobile web app and roadside assistance program

Mitsubishi Fuso launched their FusoFirst (fusofirst.com), comprehensive product support program, in November, and there has been an impressive engagement with Fuso customers via the new mobile web app since.

From December 1 to December 3 1, the FusoFirst web app logged 707 sessions, which represented 506 people (both new and returning). 64% are new users with 36% returning. A returning visitor is just as important as a new user, because ongoing engagement with this application is critical. Fuso would like users to share any feedback with on this application. User feedback helps Fuso to continue to improve this important communications channel with the drivers and owners of Fuso trucks.

As a reminder. with FusoFirst, Mitsubishi Fuso also introduced their 24/7 Emergency Roadside Assistance program. This free service is available to FUSO trucks that are within their industry-leading FUSO truck warranty period. A customer who has an issue can call this service directly for free assistance and, if necessary, a free tow to the closest FUSO Service Center.

Download the FusoFirst News Release here

Visit the Mitsubishi Fuso Commercial Truck Website here

Visit the FusoFirst Web App site here

By |January 29th, 2016|Bentley News & Events, Commercial Trucking Industry, Mitsubishi Fuso Trucks, Press Releases|Comments Off on News Alert: FusoFirst: Successful Launch of Web App and Road Side Assistance Program

Hino Motors 2020 Environmental Plan

Hino finalized its 2020 Environment Initiative Plan, an action plan for environmental measures spanning from fiscal 2016 to 2020.

Under this plan, Hino will continue focusing on the main areas designated in its 2015 Environment Initiative Plan, which is its action plan effective until March 31, 2016. These areas are building a low-carbon society, creation of a closed loop economy, environmental conservation & creation of a society coexisting in harmony with nature, and environmental management.

They will work to help realize low-carbon societies by improving the fuel efficiency of their trucks and buses while developing and promoting next-generation vehicles. The company also intends to reduce its carbon dioxide emissions at the production and logistics stages by making its manufacturing more environmentally friendly and its transport operations more efficient. At the vehicle usage stage, they will promote “Eco-driving” to customers with the goal of enabling them to use Hino vehicles in ways that are easier on the environment.

For more information about the 2020 Environment Initiative Plan, please click on a link below:

Hino 2020 Environment Initiative Plan

By |December 28th, 2015|Commercial Trucking Industry, Environment, Hino Trucks, Press Releases|Comments Off on Hino Motors 2020 Environmental Plan

Hino Trucks offer custom paint options

Custom paint colors now available on Hino Commercial Trucks

For Immediate Release
11/30/2015

NOVI, MI – Hino Trucks is pleased to announce custom color paint options for all conventional trucks beginning with 2017 MY. Hino will now offer a wide variety of exterior truck colors that customers can order as a factory option or color match to their customized request.

“Inside the Hino cab and under the hood, Hino offers the most comprehensive package of standard features in the market. At Hino, we strive to achieve a higher level of customer satisfaction and these customizable paint options have yet again raised that bar. The availability of varying paint colors now provides customers with…Read More

Download Press Release

By |December 2nd, 2015|Bentley News & Events, Commercial Trucking Industry, Hino Trucks, Press Releases|Comments Off on Hino Trucks offer custom paint options

Great resource for truckers, mechanics and fleet owners to keep in your shop – Tech Tip Tuesday

Here’s a great resource we found on The American Society of Safety Engineers website that’s useful for truckers, mechanics and fleet owners to use as a technical, safety and compliance checklist.

Download the checklist here

The American Society of Safety Engineers

By |December 1st, 2015|Bentley News & Events, Commercial Trucking Industry, Press Releases, Safety & Compliance, Tech Tips|Comments Off on Great resource for truckers, mechanics and fleet owners to keep in your shop – Tech Tip Tuesday

Mitsubishi Fuso Launches FusoFirst Support Program

Mitsubishi Fuso Truck of America has launched its FusoFirst product support program, aimed at providing full-service customer support for owners and operators of Mitsubishi Fuso medium-duty trucks.

The program encompasses many aspects, including 24/7 Roadside Assistance, a dedicated website and mobile app, ongoing operator training, availability to nationwide Fuso Service and Parts Dealerships, and ongoing training of dealership technicians.

The Roadside Assistance program provides 24/7 towing, tire service, jump-starting, lockout service and fuel/DEF fluid replenishment, all available free of charge within the United States and Canada, for any Fuso Canter FE or FG Series work truck still within its three-year/unlimited-mileage, bumper-to-bumper warranty period.

In addition to roadside assistance, the FusoFirst program includes a mobile-friendly troubleshooting web app drivers can access via their smartphone or tablet anywhere they have Internet access. Content includes a dealer locator, a link to the Roadside Assistance number, a vehicle support wizard that will walk the driver step-by-step through a number of symptom-specific troubleshooting scenarios, as well as driver assistance videos and downloadable vehicle technical information.

“We recognize that driver education and continually improving customer service are keys to a strong future,” says Jecka Glasman, MFTA’s president and CEO. “Our new FusoFirst program is designed to signnal our commitment to our customers in a tangible way.”

Each current Fuso truck owner will receive a special FusoFirst kickoff kit that provides detailed information about the program. Kits are being mailed to current owners with trucks still under warranty. New truck owners will receive the welcome kit at the time of delivery.

By |November 22nd, 2015|Bentley News & Events, Commercial Trucking Industry, Mitsubishi Fuso Trucks, Press Releases|Comments Off on Mitsubishi Fuso Launches FusoFirst Support Program

Hino Commercial Trucks 155 Model Delivers Vocational Abilities

Great Article about the Hino 155 From the Work Truck Online Website

Hino Commercial Trucks making an impact on vocational and fleet truck industry

The Hino 155 offers some excellent medium duty truck options for landscapers, construction companies and contractors, electricians, plumbers, meat and produce companies and several other markets

Earlier in 2015, during the NTEA Work Truck Show in Indianapolis, Hino Trucks added the 155 model cab-over engine (COE) truck to its product lineup.

The Class 4 truck features a GVWR of 14,500 pounds and is powered by Hino’s J05E-TP engine rated at 210 hp. Hino will also offer a double cab version of the Class 4, the 155-DC model, which seats up to seven when a larger crew is needed.

“We are very excited about the addition of the 155 and 155-DC to our model lineup. We will now be able to better serve the needs of our customers with a wider range of product offerings,” said Glenn Ellis, VP marketing, dealer operations and product planning for Hino Trucks.

Delivering Vocational Abilities
Since its launch, the 155 has excelled in the light delivery segment, both in refrigerated and dry van applications.

“It is also an ideal application fit in the landscaping industry. From a stake-body application for delivering trees to a jobsite to a spray rig application for lawn fertilization, the maneuverability of the 155 makes it a great fit in this industry where the ability to move in and out of tight spaces is essential,” Ellis said.

The all-new Hino Class 4 COE model 155 was designed specifically for the North American market, and is available now.

“We are now delivering. We are very encouraged about the potential of the 155 in the U.S. market as it has exceeded sales expectations thus […]

By |November 5th, 2015|Hino Trucks, Press Releases, Truck Sales|Comments Off on Hino Commercial Trucks 155 Model Delivers Vocational Abilities

Hino Commercial Trucks expand Insight Platform adding more standard features

PRESS RELEASE
For Immediate Release

NOVI, MI – Hino Trucks has expanded its INSIGHT platform to create a connected vehicle for all customers

The expanded Hino INSIGHT platform delivers three key services to owners: INSIGHT Telematics – powered by Telogis, INSIGHT Remote Diagnostics (INSIGHT RD) and INSIGHT Case Management (INSIGHT CM) – powered by Decisiv. This entire platform will be standard fit across all 2017 model year models. Hino is the first OEM to provide Telematics, Remote Diagnostics and Case Management as a standard feature.

“Our market is transforming at a pace unseen in years past. Customers are realizing the benefit of receiving real-time data in order to compete and manage their fleet in the most efficient manner. This is not only large fleets, but also owner owners and small business pwners. INSIGHT is the first comprehensive platform that focuses on fleet efficiency through INSIGHT Telematics – powered by Telogis, maximizing uptime through INSIGHT Remote Diagnostics, and providing streamlined/transparent communication between customer, dealer and OEM through INSIGHT Case Management – powered by Decisiv,” said Glenn Ellis, Vice President of Marketing, Dealer Operations and Product Planning for Hino Trucks…Read More.

Download the Hino INSIGHT Press Release Here

By |November 2nd, 2015|Bentley News & Events, Commercial Trucking Industry, Hino Trucks, Press Releases, Truck Service|Comments Off on Hino Commercial Trucks expand Insight Platform adding more standard features

Hino Trucks supports Air Resources Board in milestone for clean-air trucks

Novi, Michigan – Hino Trucks participated in last week’s celebration of the 2,000th Hybrid and Zero-Emission Truck and Bus Voucher (HVIP) hosted by the California Air Resources Board. Elected officials, and other industry members, including CALSTART, which administers the program for ARB, were in attendance as the recipient, Redwood Products of Chino, CA took ownership of a Hino COE model 195h delivery truck.

HVIP is the nation’s first program to directly reduce the up-front cost of hybrid or zero-emission trucks and buses. HVIP incentives drive manufacturing production and fleet acceptance of the advanced heavy-duty vehicle technologies California must deploy to meet its long-term air quality and climate goals. Redwood Products is the recipient of a $23,000 voucher, which covered close to one-third of the price of a low-carbon Hino hybrid truck.

Since 2010, ARB has awarded 2,000 vouchers for low-carbon hybrid and zero-emission trucks. “At Hino, we are committed to doing our part in reducing our carbon footprint and our 195h model is proof in motion of this commitment. Since 1991, we have sold over 15,000 vehicles worldwide using Hino’s hybrid technology, making us an industry leader in commercial hybrid product sales,” said Glenn Ellis, Vice President of Marketing, Product Planning and Dealer Operations for Hino Trucks.

“Like other forward-looking companies, Hino Trucks has demonstrated that California’s efforts to support cleaner low-carbon trucks and transportation creates a market and a successful business opportunity,” ARB Executive Officer Richard Corey said.

This incentive program has contributed to air pollution reductions in neighborhoods throughout California. Since its launch in 2010, HVIP has provided more than $63 million to help California fleets statewide purchase more than 430 zero-emission trucks and buses and 1,800 hybrid trucks and uses – and […]

By |September 28th, 2015|Hino Trucks, Press Releases|Comments Off on Hino Trucks supports Air Resources Board in milestone for clean-air trucks

Isuzu Adds Class 3 NPR Diesel Cabover

Isuzu Introduces 2016 13,000-LB. GVWR NPR Diesel

ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc., distributor of America’s bestselling low cab forward trucks, today introduced its newest model—the 2016 NPR Diesel. The truck features a 13,000-lb. GVWR and a 33.5-inch frame to offer more capability than previously available in an entry-level Isuzu diesel truck—while still providing legendary Isuzu durability and fuel economy.

“With a 13,000-lb. GVWR, the new NPR Diesel approaches the capacity of a Class 4 truck, but at a Class 3 price,” said Shaun Skinner, executive vice president and general manager of Isuzu Commercial Truck of America. “This truck is the latest example of how Isuzu is committed to lowering the cost of truck ownership without sacrificing performance, practicality, long-term reliability or fuel efficiency.”

Among the notable features of the 2016 NPR Diesel:

Standard 30-gallon rear-mounted in-rail fuel tank
Frame width of 33.5 inches that will accept bodies up to 102 inches wide and 91 inches high
Four wheelbases—109, 132.5, 150, and 176 inches—that will accept body lengths up to 20 feet

The new NPR Diesel is powered by the newest and most modern powerplant in the Isuzu family, the 3.0-liter 4JJ1-TC turbocharged and intercooled diesel engine. The powerplant produces 150 horsepower and 282 lb.-ft. of torque at 1,600 to 2,800 rpm.

“With its peak torque available at low and mid-range engine speeds, the 4J engine gives drivers both good off-the-line acceleration and passing power,” Skinner said.

That power doesn’t come at the expense of durability. The engine has a B-10 diesel engine life rating of 310,000 miles. And in keeping with Isuzu’s commitment to environmental responsibility, the engine is capable of running on B20 biodiesel fuel.

The powerplant is mated to an Aisin A460 six-speed automatic transmission with double overdrive, lock-up torque converter […]

By |September 18th, 2015|Isuzu Trucks, Press Releases, Truck Sales|Comments Off on Isuzu Adds Class 3 NPR Diesel Cabover

Brake Safety Week: September 6-12, 2015

The Commercial Vehicle Safety Alliance has announced that this year’s Brake Safety Week will take place from Sept. 6 – 12.

Properly functioning brake systems are crucial to safe commercial motor vehicle (CMV) operation. CMV brakes are designed to hold up under tough conditions, but they must be inspected and maintained carefully and consistently so they operate and perform properly throughout the vehicle’s life. Brake Safety Week is an annual outreach and enforcement campaign designed to improve commercial vehicle brake safety throughout North America.

Brake Safety Week – September 6-12, 2015 – is part of the Operation Airbrake program sponsored by CVSA in partnership with the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA). During the week-long brake safety campaign, CMV inspectors will conduct brake system inspections (primarily Level IV Inspections) on trucks and buses throughout North America to identify out-of-adjustment brakes and brake-system violations.

Brake-related violations comprise the largest percentage (representing 46.2 percent during Roadcheck 2014) of all out-of-service violations cited during roadside inspections. Improperly installed or poorly maintained brake systems can reduce the braking capacity and stopping distance of trucks and buses, which poses a serious risk to driver and public safety.

Brake inspections conducted during Brake Safety Week include inspection of brake-system components to identify loose or missing parts, air or hydraulic fluid leaks, worn linings, pads, drums or rotors, and other faulty brake-system components. Antilock braking systems (ABS) malfunction indicator lamps also are checked. Inspectors will inspect brake components and measure pushrod stroke when appropriate. Defective or out-of-adjustment brakes will result in the vehicle being placed out of service. Read more about the inspection procedure.

Additional inspections may include some Level I Inspections and, in ten participating jurisdictions, overall vehicle braking efficiency will be […]

By |July 23rd, 2015|Commercial Trucking Industry, Press Releases, Safety & Compliance|Comments Off on Brake Safety Week: September 6-12, 2015