Benchmark Survey Report

2018 FINAL Benchmark Survey Report
Dear NPTC Member:
On behalf of the Council’s Board of Directors and our entire membership, we are pleased to present the 2018 NPTC Bench-marking Survey Report, sponsored for the tenth consecutive year by PeopleNet, a Trimble Company.

The Report represents one of the largest and most comprehensive studies of key trends and operating metrics of private fleets ever produced by the Council and is made available free of charge as an exclusive benefit to NPTC members.
Under the leadership and direction of Benchmarking Survey Report author and general editor, Tom Moore, CTP, NPTC Senior Vice President, working in conjunction with the Benchmarking Survey Committee (see Appendix I), development of this year’s Report followed a systematic process used successfully for many years since NPTC first began annual benchmarking studies.

A 22-page survey questionnaire document containing more than 150 questions and related data points was emailed earlier this year to all NPTC Fleet Member companies. The survey itself was conducted from February through June. Information collected from participating companies through their representatives is never disclosed and always held in the strictest confidence. Ag-gregate data shown in the Benchmarking Survey Report itself is anonymous and without attribution as to individuals or their corporate affiliations.
Like surveys of the past, the 2018 Report includes many open-ended questions that encourage respondents to answer in their own words. The information contained in the report represents operating data for the calendar year 2017.
We wish to thank the more than 100 Fleet Member companies that participated in the study. These leading companies are representative of a broad cross-section of NPTC’s member base operating nationally or regionally in a varied and complex mix of industries and customers. As a result, the Benchmarking Survey Report generally […]

By |September 5th, 2018|Commercial Trucking Industry, Press Releases|Comments Off on Benchmark Survey Report

Isuzu Breaks Sales Records Yet Again

Sales of Isuzu Trucks and Isuzu Parts Reach All-Time High in 2017
ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc, distributor of America’s bestselling low cab forward trucks, announced today that it shattered two sales records in 2017, making last year its new benchmark for retail sales of Isuzu-brand trucks and sales of Isuzu parts. This marks the third year in a row that Isuzu has established records in these key metrics.

Isuzu dealers retailed 22,633 Isuzu trucks to customers in 2017—a record for Isuzu-brand trucks in the United States.

In addition, Isuzu dealers purchased more parts with a sales increase of 3.9% versus 2016, setting another record.

“These records carry more meaning when you consider that we faced an increasing level of competition throughout 2017,” said Shaun C. Skinner, president, Isuzu Commercial Truck of America. “Our 2017 results are a testament to the hard work of our dealer body and our field force—and, of course, the loyalty of our customers.”

Skinner expressed confidence that the company’s momentum will continue into 2018: “The forecasts for our economy continue to be positive. Medium-duty trucks are in demand, and as the retail environment changes to rely less on bricks and mortar, that demand is expected to grow even more. And we have the strongest product lineup we have ever offered, with the addition of the all-new Class 6 FTR.

“Combine all these factors and 2018 looks to be another great year for Isuzu,” Skinner said.

 

 

 

By |January 24th, 2018|Bentley News & Events, Commercial Trucking Industry, Isuzu Trucks, Press Releases|Comments Off on Isuzu Breaks Sales Records Yet Again

Isuzu FTR Independent Testing Results Demonstrates All Around Excellence

Isuzu FTR Takes on Five Competitors in Acceleration, Braking, Maneuverability, Fuel Economy and More
ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low-cab-forward trucks, has announced the results of independent testing of its all-new FTR. The testing pitted the Isuzu against five of its top competitors in five areas important to owners and operators of Class 6 trucks.
“When we introduced the FTR last spring, some naysayers thought a four-cylinder Class 6 truck could never compete with the six-cylinder models you typically find in this segment,” said Shaun Skinner, president of Isuzu Commercial Truck of America, Inc., “But the results demonstrate that the FTR exceeds expectations against the top vehicles in its class—and beats them all for maneuverability and fuel economy.”
The tests were conducted by Pro Formance Group, Inc. (PFG), in Chandler, Arizona, and the results were certified by the Sports Car Club of America (SCCA).
The six vehicles evaluated in the test:

Isuzu FTR
Freightliner M2 106
Navistar DuraStar 4300
Hino 268A
Ford F-650
Kenworth K270

The testing consisted of the following:

Acceleration (0–20, 0–30, 0–40, 0–50, 0–60 and 30–50 miles per hour)
Braking (55–0 and 30–0 mph)
Measured turning radius
Time and speed on two separate hill climbs
Fuel economy (measured on both a 198.7-mile mountain route and a 120.7-mile city route with 24 “delivery stops”)

The testing methods were designed by PFG to emphasize consistency and repeatability of results. In addition to SCCA—which sanctioned, observed and validated all testing procedures—PFG engaged Trivinci Systems of Ashburn, Virginia, to provide all instrumentation and an engineer to capture, record and analyze all data during testing.
Fuel Economy: has been one of Isuzu’s strengths since its entry in the market over 30 years ago—and the FTR reinforced Isuzu’s reputation […]

By |January 16th, 2018|Bentley News & Events, Commercial Trucking Industry, Isuzu Trucks, Press Releases|Comments Off on Isuzu FTR Independent Testing Results Demonstrates All Around Excellence

Hino To Produce New Line of Class 7 and 8 Trucks

Hino To Make Substantial Investment To Expand U.S. Operations
FOR IMMEDIATE RELEASE

Novi, MI – Hino announced today a substantial investment plan to strengthen its U.S. operations with the introduction of a new truck line and new facilities.

Today at a press conference, Hino announced its plan to purchase the former Cold Water Creek distribution center and convert it into its new truck assembly plant in Mineral Wells, West Virginia, close to its current plant.  The new plant, planned to be operational in early 2019, will also house cab assembly, an operation currently conducted in Japan.  “The new plant, which is four times the size of our current plant, will allow us to combine several assembly operations under one roof which will provide significant efficiency gains” noted Hino Motors Manufacturing U.S.A. president, Takashi Ono.  Also, West Virginia Governor Jim Justice stated, ““West Virginia has enjoyed a very good relationship with Hino. This new plant demonstrates that Hino has confidence in our state, and West Virginia is a great place to do business.  On behalf of everyone in the Mountain State, I thank Hino for their continued investment and the creation of new jobs.”

The total investment to the new plant will be approximately $100 million, creating about 250 new jobs in early 2020 over two shift operation.

In addition to producing Hino’s current award winning line up of conventional trucks, the new truck assembly plant in West Virginia will produce a new line of Class 7 and 8 trucks powered by Hino’s proven A09, 9-liter engine with a horsepower range from 300-360 HP, which Hino plans to introduce in 2019.  Hino is planning a public reveal of the new truck at the 2018 NTEA Work Truck Show.  “These are truly […]

By |September 28th, 2017|Bentley News & Events, Commercial Trucking Industry, Hino Trucks, Press Releases|Comments Off on Hino To Produce New Line of Class 7 and 8 Trucks

Hino Celebrates 10 Year Anniversary in West Virginia Facility

The Hino Motors Manufacturing Facility in Williamstown, West Virginia, Celebrated 10 Years of Medium Duty Truck Production.
August 9th, 2017 – Novi, Michigan

Hino Motors Manufacturing facility in Williamstown, West Virginia celebrated 10 years of Medium Duty truck production. This 245,000 sq. ft. location produces Hino’s award winning Class 6 & 7 Conventional body style trucks. The West Virginia plant has seen exponential growth over its decade of production, facilitating the country’s fastest growing Medium Duty Truck. “I want to thank all of the Team Members at the West Virginia facility. They are the heart and soul of our company. Without their commitment to quality, Hino Trucks would not be the premium brand name it is today. I would also like to thank the State of West Virginia, Wood County and the city of Williamstown for their tremendous partnership over the past 10 years.” said Yoshinori Noguchi, Chairman of Hino Motors Manufacturing and President & CEO of Hino Motor Sales.

This anniversary is a substantial milestone when considering the growth that Hino has experienced since 2007. Production per year has increased by more than 500% and the production facility has been expanded and capacities enhanced. Steve Stalnaker, Vice President & Plant Manager Williamstown said, “Our success has allowed us to invest in our capabilities to better service our customers as well as support the local job market. Since opening in 2007, the employment at our Williamstown facility has increased by over 400%.”

As part of the 10 year celebration, Hino held an onsite ceremony to honor this achievement. The ceremony included statements from state and local government officials as well as Hino leadership.

By |August 14th, 2017|Bentley News & Events, Commercial Trucking Industry, Hino Trucks, Press Releases|Comments Off on Hino Celebrates 10 Year Anniversary in West Virginia Facility

Bentley Joins The Longest Day Campaign

Today we participated in the Longest Day Campaign to help raise money for the Alzheimer’s Association. For every employee that wore purple to work today, Bentley Truck Services donated $5.00.
Here are some of the photos of the guys and gals at each location sporting their purple shirts to show support. We really appreciate it everyone!

MAKE A DONATION DIRECTLY TO THE ALZHEIMER’S ASSOCIATION HERE!

By |June 21st, 2017|Bentley News & Events, Press Releases|Comments Off on Bentley Joins The Longest Day Campaign

Isuzu Announces Production of 40,000 Isuzu N-Series Gas Truck

FOR IMMEDIATE RELEASE
Charlotte, Michigan Production Milestone Comes Just One Year After 30,000th Gas-Powered, Low-Cab-Forward Truck Assembled
ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low-cab-forward trucks, announced today that the 40,000th gasoline-powered Isuzu N-Series truck has been produced at the Spartan Motors, Inc. facility in Charlotte, Michigan. The truck rolled off the line Thursday, June 8, 2017.

“From April 2015 to June 2016—a span of 15 months—we went from 20,000 to 30,000 gas-powered Isuzu trucks produced in Charlotte,” said Shaun Skinner, president of Isuzu Commercial Truck of America. “Now, only twelve months later, another 10,000 N-Series gas trucks have been built. That’s a testament to the increasing popularity and growing reputation of our gasoline engine, low-cab-forward trucks.”

Assembly of Isuzu N-Series gas trucks began at Spartan in April 2011.

Isuzu N-Series gas trucks are powered by a Vortec 6.0-liter small-block V8 engine that produces 297 horsepower at 4,300 rpm and generates 372 lbs.-ft. of torque at 4,000 rpm. The powerplant is mated to a six-speed automatic transmission with double overdrive and lock-up torque converter for enhanced fuel economy and performance.

An optional version of the engine is capable of being converted to run on compressed natural gas (CNG) or liquefied petroleum gas (LPG, or propane).

A full range of gasoline-powered models is available:

NPR (12,000-lb. GVWR)

Single Cab in wheelbases of 109, 132.5, 150 and 176 inches
Crew Cab in wheelbases of 150 and 176 inches

NPR-HD (14,500-lb. GVWR)

Single Cab in wheelbases of 109, 132.5, 150 and 176 inches
Crew Cab in wheelbases of 150 and 176 inches

Isuzu also markets diesel-powered N-Series trucks, the Reach Van powered by Isuzu and the all-new Class 6 FTR, launched last month. Reach and FTR are also assembled by Spartan Motors.

“We […]

By |June 13th, 2017|Bentley News & Events, Commercial Trucking Industry, Isuzu Trucks, Press Releases, Truck Sales|Comments Off on Isuzu Announces Production of 40,000 Isuzu N-Series Gas Truck

Isuzu Begins Production of All-New Isuzu Class 6 Truck – 2018 Isuzu FTR

For Immediate Release

Source: Isuzu.com

Production of Isuzu Class 6 2018 FTR Truck Has Begun in New Facility in Charlotte, Michigan

ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc. distributor of America’s bestselling low cab forward trucks, has announced that production of its all-new entry in the Class 6 medium-duty truck segment—the 2018 Isuzu FTR—began , Monday, May 8, 2017.

The truck is being produced at a new 80,000-square-foot Spartan Motors facility in Charlotte, Michigan.

“We believe that the all-new FTR is the truck of the future,” said Shaun Skinner, president of Isuzu Commercial Truck of America. “This truck’s combination of low-cab-forward design, Class 6 GVWR and four-cylinder diesel engine gives it fantastic maneuverability, the ability to carry more cargo than a conventional Class 6 truck, and outstanding fuel efficiency.

“We’re also thrilled to be working with Spartan Motors in Michigan,” Skinner added. “Much of the engineering for this truck was done at the Isuzu Technical Center of America in Plymouth, Michigan, and many of the parts for it are U.S.-sourced. This is a true medium-duty Class 6 truck designed and built for this market, in this market.”

The FTR is powered by Isuzu’s renowned 4HK1-TC 5.2-liter turbocharged four-cylinder diesel engine—a first in the segment. It generates 520 lbs.-ft. of torque and 215 horsepower and carries a B10 durability rating of 375,000 miles—meaning that 90% of engines should reach that mileage before requiring an overhaul. The truck has a gross vehicle weight rating of 25,950 lbs.

Eight wheelbase lengths, ranging from 152 to 248 inches, accommodate bodies from 14 feet to 30 feet, allowing for a wide variety of body applications.

The new truck assembly plant where the FTR is being produced represents a $6.5 million investment and […]

By |May 11th, 2017|Bentley News & Events, Commercial Trucking Industry, Isuzu Trucks, Press Releases, Truck Sales|Comments Off on Isuzu Begins Production of All-New Isuzu Class 6 Truck – 2018 Isuzu FTR

Bentley Truck Services Added to Hino’s Dealer Excellence Program “Certified Ultimate”

For Immediate Release

Source: Hino Trucks

Bentley Truck Services Inc. Just Added to Hino’s Certified Ultimate Network

NOVI, MI – Hino Trucks is proud to introduce the latest group of dealers that have been selected as “Certified Ultimate”, Hino’s dealer excellence program. From new products and services to training and dealership presentation, Certified Ultimate Dealerships are setting a new benchmark in the industry. Hino customers can expect an Ultimate Ownership Experience that delivers higher standards at every touch-point throughout the lifecycle of product ownership at these locations.

To be considered for certification these dealers are exceeding exceptional performance goals and are fulfilling stringent customer total support requirements in the areas of Facilities, Business Processes and Personnel Training. The locations below have gone through the extensive process of certification and now join our current group of seven Hino Trucks’ Certified Ultimate dealerships.

Read Full Press Release

By |April 5th, 2017|Bentley News & Events, Commercial Trucking Industry, Hino Trucks, Press Releases|Comments Off on Bentley Truck Services Added to Hino’s Dealer Excellence Program “Certified Ultimate”

Fuso Launches New Model – the All Electric eCanter

Mitsubishi Fuso Launches New Production Model, the All-Electric eCanter
 
Indianapolis, IN — Mitsubishi Fuso Truck of America, Inc. (FUSO) will bring limited-production line fully electric trucks to market in the U.S., Japan and Europe before the end of 2017. The company made the surprising announcement at its press conference, held in its booth at The Work Truck Show on Wednesday, March 15.

The company has dubbed this new, all-electric, battery-powered medium-duty work truck the eCanter. It will be the first 100% plug-in electric work truck designed and produced by a major truck manufacturer, and the first production models are scheduled to arrive in the U.S. later this year.

The eCanter is a Class 4 truck with a 15,995 lb. GVWR and a payload capacity of roughly 9,380 lb. It has a practical range up to 100 miles, 1- hour quick charge capability, and standard 8-hour overnight charge.

According to Jecka Glasman, FUSO’s president and CEO, “We believe the eCanter will help us chart the future of medium-duty trucking in urban environments. It delivers up to a 100-mile range, with zero emissions and zero noise pollution—what we call positive energy. We’ve had preliminary conversations with multiple customers and they are enthusiastic about the possibilities this new truck represents.”

The eCanter also offers flexible battery configurations, so end users can choose between maximizing the eCanter’s range to its full capacity of 100 miles, or working with a somewhat smaller range in order to maximize its payload.

In summarizing one of the significant aspects of these new electric trucks, Otto Schmid, FUSO’s Director, Product Management, noted, “While the new eCanter has a different look than our standard FE Series cabovers, the electric drivetrain is fitted to our standard 151.6˝-wheelbase cab-chassis—so customers and upfitters will […]

By |March 17th, 2017|Bentley News & Events, Commercial Trucking Industry, Mitsubishi Fuso Trucks, Press Releases, Truck Sales|Comments Off on Fuso Launches New Model – the All Electric eCanter